Register your venue

1. Parties These Venue Booking Terms (“the Terms”) are entered into between: RD Music Service Limited, a company registered in England and Wales (“the Company”); and the venue, business, or organisation that registers an account and accepts these Terms through the Company’s website at www.rdmusicservice.com or its booking portal (“the Venue”). These Terms are intended for use by businesses and organisations acting in the course of a trade or business. The portal is not intended for use by consumers. 2. Purpose and Structure The Company supplies live acoustic music performances to the Venue on an individual booking-by-booking basis. These Terms: • take effect on the date the Venue accepts them through the portal (“the Effective Date”); • govern the Venue’s use of the portal and every booking made through it (each a “Booking”); and • continue in force until terminated in accordance with clause 18. Each Booking forms a separate binding contract between the Company and the Venue, incorporating these Terms. These Terms do not commit the Venue to any minimum number of Bookings, and do not oblige the Company to accept any particular Booking request. 3. Account Registration The Venue shall provide accurate and complete information when registering and shall keep that information up to date. The Venue is responsible for maintaining the confidentiality of its account credentials and for all activity carried out through its account. The person accepting these Terms confirms that they are authorised to enter into this agreement on behalf of the Venue. 4. Making a Booking The Venue submits a Booking request through the portal specifying: • the performance date; • the performance start time; • the performance format (see below); • the performance location and address; and • any access, setup, or other relevant requirements. Booking requests must be submitted no fewer than seven (7) days before the performance date. The Company may, at its discretion, accept requests at shorter notice. A Booking request becomes a confirmed Booking only when both of the following have occurred: • payment has been authorised or received in accordance with clause 7; and • the Company has confirmed an allocated artist and notified the Venue through the portal or by email. Until both conditions are satisfied, the request does not constitute a binding Booking and the Company is under no obligation to supply a performance. It is the Venue’s responsibility to ensure the details submitted are accurate. The Company accepts no liability for a performance delivered in accordance with incorrect details supplied by the Venue. Performances are supplied in one of two standard formats: • two (2) sets of forty-five (45) minutes, separated by one (1) interval of fifteen (15) minutes; or • three (3) sets of forty-five (45) minutes, separated by two (2) intervals of fifteen (15) minutes each. The artist shall arrive at the performance location no later than forty-five (45) minutes before the advertised start time in order to load in, set up, and carry out any necessary sound check. Any performance time requested by the Venue beyond the format booked shall be chargeable and is subject to the artist’s agreement. 5. Artist Allocation The Company allocates a vetted artist from its roster to each confirmed Booking. Except where the Venue has selected and paid for a named-artist option (where such an option is offered through the portal), the Venue does not select the individual artist and the Company’s allocation shall be final. The Company vets all artists on its roster for professional standard and reliability, and shall use reasonable efforts to allocate an artist suited to the Venue’s environment and audience. 6. Status of the Company The Company contracts with the Venue as principal and not as agent for or on behalf of any artist. The Venue’s contract for the supply of the performance is with the Company. The Company separately engages the artist under its own terms, and no contractual relationship arises between the Venue and the artist by reason of a Booking. 7. Fees, VAT and Payment The fee applicable to each Booking is that displayed within the portal at the time the Booking request is submitted. The Company is registered for Value Added Tax in the United Kingdom. Unless expressly stated otherwise, all fees are stated exclusive of VAT and VAT will be added at the prevailing rate. A valid VAT invoice will be issued in respect of each Booking. Payment is due in full at the time the Booking request is submitted. The Company may authorise payment at the point of request and take payment upon confirmation of an allocated artist. Additional services, including any named-artist option, multi-booking arrangement, or residency arrangement, may be offered from time to time at the fees displayed within the portal, and shall be governed by these Terms. Payment records, invoices, and transaction records maintained within the portal shall form part of the agreement between the parties. 8. Unfilled Booking Requests Where the Company is unable to allocate an artist to a Booking request, it shall notify the Venue and no charge shall arise. Any sum authorised or taken in respect of that request shall be released or refunded in full within a reasonable period. The Company’s entire liability in respect of an unfilled Booking request is limited to that release or refund. 9. Cancellation and Rescheduling by the Venue Where the Venue cancels a confirmed Booking more than five (5) days before the performance date, the Venue may either reschedule the Booking once, subject to artist availability, at no additional charge, or cancel the Booking and receive a refund of the fee paid less an administrative retention of twenty-five pounds (£25). Where the Venue cancels a confirmed Booking five (5) days or less before the performance date, the Booking remains chargeable in full and no refund shall be due. This reflects the fact that the allocated artist has reserved the date and is paid in full by the Company in these circumstances. The Company reserves the right to charge a reasonable administrative fee in respect of repeated rescheduling requests, or to decline further rescheduling. 10. Replacement Artists and Cancellation by the Company Where an allocated artist becomes unavailable, the Company may seek to allocate a replacement artist from its roster. Any such replacement shall be an artist vetted by the Company, but the Company gives no warranty that a replacement will be of any particular style, standard, or repertoire. Where a replacement is allocated, this shall not constitute a cancellation and no refund shall arise. Where the Company is unable to supply any artist for a confirmed Booking, it shall notify the Venue as soon as reasonably practicable and refund the fee paid in respect of that Booking in full. Such refund shall constitute the Company’s entire liability in respect of that Booking. 11. Venue Responsibilities The Venue agrees to: • provide a safe, suitable, and weather-protected performance environment; • provide reasonable access to mains electricity where required; • hold and maintain all licences and permissions necessary for live music performance at the premises, including any applicable premises licence and PRS for Music and PPL licences; • comply with all applicable health and safety obligations; • ensure a member of staff or authorised representative is present during setup and performance; • provide reasonable access for loading, unloading, and parking where available; and • treat the artist professionally and with respect at all times. The Venue shall not require the artist to perform beyond the duration specified in the Booking without the prior agreement of the Company and the payment of any additional fee. The Venue shall indemnify the Company in full against any claim, liability, loss, damage, cost, or expense (including reasonable legal costs) arising from or in connection with the Venue’s breach of this clause, including any claim brought against the Company by an artist, a member of the public, or any other third party arising from the Venue’s failure to provide a safe, suitable, and weather-protected performance environment, reasonable access to mains electricity, the licences and permissions referred to above, or safe working conditions at the premises. 12. Artist Status All artists supplied by the Company are engaged by the Company on a non-exclusive, freelance basis as self-employed independent contractors. Nothing in these Terms or in any Booking creates any relationship of employment, worker status, agency, or partnership between the Venue and any artist. 13. Non-Circumvention The Venue acknowledges that the Company introduces artists to venues through substantial business development, marketing, vetting, and operational investment. During the term of these Terms and for a period of twelve (12) months following an artist’s last performance at the Venue arranged by the Company, the Venue shall not directly or indirectly engage, book, employ, contract, or otherwise arrange performances with that artist otherwise than through the Company. This clause applies only to performances of a kind supplied by the Company, being live acoustic covers performances. It does not restrict the Venue from engaging that artist for original material, for a band performance, or for any other service the Company does not supply. Where the Venue is approached directly by an artist introduced through the Company, the Venue shall notify the Company promptly. Any breach of this clause shall constitute a material breach of these Terms, and the Company reserves the right to pursue recovery of lost fees, damages, associated legal costs, and to seek injunctive relief. 14. Media and Promotion The Company and its artists may capture photographs, video, and audio content during performances. The Venue grants the Company a non-exclusive, royalty-free licence to use such content, together with the Venue’s name and logo, for marketing, promotional, and portfolio purposes, unless otherwise agreed in writing. 15. Late Payment The Company reserves the right to charge interest on overdue amounts at a rate of four per cent (4%) per annum above the Bank of England base rate, accruing daily. The Venue shall be responsible for any reasonable costs incurred by the Company in recovering unpaid amounts. Failure to pay any sum when due shall constitute a material breach of these Terms and the Company may suspend the Venue’s account and cancel any confirmed Bookings. 16. Limitation of Liability Nothing in these Terms limits or excludes the Company’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any liability which cannot lawfully be limited or excluded. Subject to the above, the Company shall not be liable for: • indirect or consequential loss; • loss of profits, revenue, or anticipated savings; • business interruption; • loss of goodwill or reputation; or • any loss arising from circumstances outside the Company’s reasonable control. Subject to the above, the Company’s total aggregate liability arising out of or in connection with these Terms shall not exceed the total fees paid by the Venue to the Company in the twelve (12) months preceding the date on which the claim arose. 17. Force Majeure Neither party shall be liable for any delay or failure to perform its obligations where caused by circumstances beyond its reasonable control, including severe illness, accident, transport disruption, severe weather, venue closure, power failure, government restriction, technical failure, or civil emergency. Where a Booking is affected by such circumstances, the parties shall use reasonable efforts to reschedule. Where rescheduling is not practicable, the Company shall refund the fee paid in respect of that Booking. 18. Suspension and Termination Either party may terminate these Terms at any time by giving written notice to the other. The Company may suspend the Venue’s account or terminate these Terms with immediate effect where the Venue: • materially breaches these Terms; • fails to pay any sum when due; • behaves abusively or inappropriately toward any artist, or toward the Company’s staff or representatives; or • creates or permits unsafe working conditions. Termination shall not affect any Booking already confirmed, any accrued rights or liabilities, or any provision intended to survive termination, including clauses 11, 13, 14, 16, and 21. 19. Data Protection The Company shall process personal data relating to the Venue and its representatives in accordance with applicable United Kingdom data protection legislation and the privacy notice published at www.rdmusicservice.com. 20. General These Terms, together with the Booking details recorded within the portal, constitute the entire agreement between the parties relating to the supply of performances and supersede any prior agreement, arrangement, or understanding between them. The Company may amend these Terms from time to time by giving notice to the Venue through the portal or by email. Amended Terms shall apply to Bookings made after the date of the notice. Continued use of the portal following such notice constitutes acceptance of the amended Terms. No failure or delay by the Company in enforcing any provision of these Terms shall constitute a waiver of its rights. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. A person who is not a party to these Terms shall have no rights to enforce any of its provisions. 21. Governing Law and Jurisdiction These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction in relation to any such dispute or claim. 22. Acceptance By accepting these Terms through the portal, electronic signature system, email confirmation, or other written acceptance method used by the Company, the Venue confirms that: • it has read and understood these Terms; • the person accepting is authorised to enter into this agreement on the Venue’s behalf; • the information provided to the Company is accurate; and • it agrees to be legally bound by these Terms.